This is where we cover all boring stuff required to make Find Your Flow compliant with the new General Data Protection Regulations brought in by the EU, but here's the short version:
Our company, Find Your Flow Ltd, respects the privacy concerns of the users of its websites, www.melmacintyre.com and findyourflowltd.co.uk, and the services provided. We provide this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.
What Information Do We Collect From You?
As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
On some pages we may use third party services, Google Analytics (learn more) and Facebook Pixel (learn more), to collect standard, non-personal internet log information and details of visitor behaviour patterns. This is to find out, for example, number of visitors to certain pages or where they found our pages. This information is only processed in a way which does not identify anyone. Anywhere that we do want to collect personally identifiable information through our website etc, it will not be collected without your expressed consent and telling you what we plan to do with it.
The Site’s various mailing lists, downloads, special offers, contests, registration forms, surveys and members area may request that you give us contact information such as your name, mailing and/or e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests.
Why Do We Collect This Information?
Information submitted will be used only as necessary for our legitimate business interests, including providing the coaching services the client agrees to, or the improvement of our products, services and the contents of the Site.
Who Do We Share This Information With?
Occasionally we may also share information with our business and promotional partners for future business interests.
Personally identifiable information is never sold or leased to any third parties.
With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings by clicking the unsubscribe button at the bottom of every email.
The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorised by a user.
How Long Do We Keep Hold of Your Information?
Other than coaching client notes (see below), we will keep your information securely stored until we hear from you that you would like your information deleted. This can be done at any time by contacting:
You also have the option to unsubscribe at any time by clicking the 'unsubscribe' button at the bottom of every email sent from our Kajabi platform. This will also delete any information held.
How Do I Access the Information Held About Me?
At any time you may request access to all personal information which we hold about you under the Data Protection Act 1998 by contacting:
During the course of client coaching, or applications to this process, there may at times be personal information shared with our coach, and there may be notes taken related to this information in order to provide the required service. This information is stored on a secure, password protected spreadsheet or Word document in Google Drive, which is also password protected.
All notes taken are summarised and the information sent to clients at the end of each session so they will always know what information is held. This correspondence is through 1&1 Webmail and their secure servers - should you need access to any of your coaching notes, emails, or information related to these coaching services, or to request deletion of this information, please contact:
Only the coach, Melanie MacIntyre, will have access to this information.
Any coaching notes will be kept for a maximum for 6 months after the coaching program ends to allow continuation of any coaching services beyond the course in question. After this period all notes, emails, etc. will be deleted.
Children Under 16: The Company recognises the special obligation to protect personally identifiable information obtained from children age 16 and under. AS SUCH, IF YOU ARE 16 YEARS OLD, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child under 16 has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
The Company nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
Company uses the following cookies on the Site:
|Kajabi session cookie
|Tracks your active admin session so you don't need to re-login
|Kajabi affiliate token
|Tracks which affiliate has referred an offer purchase
|Admin bar hidden
|Tracks whether the user wishes their admin previewing bar to be hidden
Malware/Spyware/Viruses: Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Bulletin Boards and Chat Areas: Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.
Contact Information for Complaints or Concerns: If you have any complaints or concerns about Find Your Flow Ltd. or about this privacy statement, please contact:
Via email: [email protected]
Via regular mail: Find Your Flow Ltd, 2 Parks, Eriskay, Isle of South Uist, Western Isles, Scotland, UK, HS8 5JW
Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties.
Security: Security for all personally identifiable information is extremely important to us, and is trasferred over secure servers and stored in password protected areas. Please be aware that unfortunately, no data transmission over the internet can be guaranteed to be 100% secure.
Last Updated: November 20, 2018